Time slot delivery
Customers control their own deliveries

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With the “Time slot delivery” service, your customers can choose for themselves when their consignments are delivered. There are eight time slots between 9 a.m. and 9 p.m. to choose from.

At a glance:

Times and prices

Important information

Presentation video

Video: Time slot delivery


  • Posting

    You deposit the consignments at an acceptance point for business customers. List

  • Identification

    To identify the consignments, individual or combined formats can be used for the value-added service codes:

    • Time slot delivery
    • “PostPac Priority“ + “Time slot delivery”
    • “PostPac Priority“ + “Signature” + “Time slot delivery”

    Addressing guidelines: Instructions for sending Swiss-Express and postal parcels (PDF, 4.4 MB)[Media | Not Accessible].

  • Delivery

    Consignments are delivered to the entrance door or another defined location (e.g. mailbox). If the customer is not at home and the consignment cannot be deposited in a mailbox, a collection note is sent.

    There is a margin of 5 minutes over or under the time for meeting the defined time slot.

  • Notification

    Swiss Post provides automatic notification of the delivery time slot and delivery of consignments to recipients who have activated the “My consignments” online service.

    As the sender, you can also send a notification about the consignment to the mobile phone number or e-mail address indicated by the recipient. The notification services (subject to a fee) in DataTransfer can be used for this purpose.

Contact options
Contact us

Give us a call

CHF 0.08/min. from landline phones within Switzerland

Monday to Friday 8 a.m. – 5.30 p.m.

+41 848 48 48 47

+41 848 48 48 47

Write to us

Our address

Post CH Network Ltd
Swiss Post Contact Center
Wankdorfallee 4
3030 Bern