Time slot delivery
Customers control their own deliveries
Times and prices
Video: Time slot delivery
To identify the consignments, individual or combined formats can be used for the value-added service codes:
- Time slot delivery
- “PostPac Priority“ + “Time slot delivery”
- “PostPac Priority“ + “Signature” + “Time slot delivery”
Addressing guidelines: Instructions for sending Swiss-Express and postal parcels (PDF, 4.4 MB)[Media | Not Accessible].
Consignments are delivered to the entrance door or another defined location (e.g. mailbox). If the customer is not at home and the consignment cannot be deposited in a mailbox, a collection note is sent.
There is a margin of 5 minutes over or under the time for meeting the defined time slot.
Swiss Post provides automatic notification of the delivery time slot and delivery of consignments to recipients who have activated the “My consignments” online service.
As the sender, you can also send a notification about the consignment to the mobile phone number or e-mail address indicated by the recipient. The notification services (subject to a fee) in DataTransfer can be used for this purpose.
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Post CH Network Ltd
Swiss Post Contact Center